Trying to insert Template

zonua Purchased - Supported
3 years agoHi, I'm trying to insert a template, and, after clicking 'Insert', and, after waiting a few minutes, a box appears saying "An error occured. The following error(s) occured while processing the request:" and then the word appears about 20 times. There is no clue about the errors.
Help?

TheThemeio
3 years agoHi,
You should submit a ticket using http://thethemeio.helpato.com/ticket/new?item=83 and provide your WordPress login information, so we can take a look at. Here is a public forum and you should not write your credentials here.
Hossein Shams
CEO and Developer at TheTheme.io
You should login to be able to write a reply.